Introducing Promptless 1.0: Solving the hardest problems in docs automation
We made Promptless to solve a problem every team faces: keeping documentation current is exhausting. Context gets lost in handoffs, updates lag behind releases, and support teams answer the same questions repeatedly because docs are always a step behind.
Promptless 1.0 represents a major leap forward in Promptless’s abilities, dramatically improving suggestion quality and bringing in more capabilities to keep different types of content up to date.
Here’s a quick summary of what Promptless 1.0 brings:
- No more AI slop: Promptless now drafts content based on the voice of similar docs, improving voice consistency by 92%
- Auto-updating screenshots: When features that impact UI are deployed, Promptless browses your web app and regenerates screenshots from scratch.
- Brand-new suggestion reviewing experience: Promptless provides you citations, tells you its reasoning, and makes it easy to quickly validate that its suggestions are correct.
- Promptless for internal docs: With AI agents in the workplace increasingly relying on your internal docs being up to date, internal docs are becoming increasingly important, and Promptless helps with those too.
How Promptless Works
1. Promptless Listens
Promptless integrates with GitHub, Slack, Linear, Jira, Zendesk, and your documentation platform. When you merge a PR, respond to a customer in Slack, or close a support ticket—Promptless is listening.
2. Research & Draft
Promptless reviews relevant PRs, Jira tickets, Slack threads, and your existing docs to understand what changed and what needs updating. It drafts documentation suggestions and notifies you proactively.
3. Review
Every documentation change includes citations showing exactly where information came from. Review the reasoning, provide feedback, or edit in-line before publishing.
4. Publish
Open PRs to your docs repo or deploy directly to your docs provider—Mintlify, Fern, Readme, GitBook, Document360, and more. Complete end-to-end automation from code changes to published documentation.
How Teams Use Promptless
Promptless removes the manual overhead of keeping docs current while preserving the quality and accuracy your team needs. Teams use it to turn customer conversations into documentation updates, help technical writers keep pace with feature releases, and maintain documentation for fast-moving open-source projects.
Vellum (YC W23) has Slack Connect channels with key customers. They use Promptless to automatically turn customer support conversations into documentation updates. Today, over 50% of Vellum’s docs PRs originate from Promptless, and 60% of their product and engineering team interacts with Promptless monthly to draft updates for features they own.
Amplitude uses Promptless to help their tech writers keep up with documentation demands. Their technical writers were drowning in work, so they integrated Promptless to draft documentation for every feature release. Now engineers review the first draft of docs before sending them to customers, making the entire process faster and more collaborative.
Basis, an AI agents platform for accounting (ofbasis.com), uses Promptless for their entire knowledge base. Promptless processes all their meeting recordings and automatically updates customer pages, internal guides for their fast-growing team, and customer-facing documentation all at once.
Fortune 500 companies use Promptless to make technical writers more productive. Context is spread across Linear, Confluence, and Slack—Promptless automatically assembles the relevant information and drafts doc updates for every PR.
Vitess, a CNCF graduated project, proves Promptless works in the open-source world. Since installing Promptless, 94% of their documentation updates have been drafted with Promptless—the tool has become essential to keeping their docs current as the project evolves.
Vitess is a CNCF graduated project powering YouTube, Slack, and Square. Browse their docs commit history to see Promptless drafting documentation updates in real-time.
What’s Included in Promptless 1.0
Voice Match: Fine-tunes a custom model based on your existing documentation style, so AI-generated content sounds natural and matches your established tone.
Promptless Capture: Keeps product screenshots automatically in sync with your UI. When code changes impact a screenshot, Promptless detects which images need updating and regenerates them with your current interface.
Screenshot Editor: Edit screenshots directly in the dashboard—crop, annotate, highlight UI elements, or add shapes and text. Changes are immediately available in your docs.
Slack Listen: Passively monitors Slack channels you choose and automatically creates documentation suggestions when conversations become inactive. Perfect for Slack Connect customer channels or internal discussion threads.
Promptless Citations: See exactly where each documentation change came from. Every update includes references to the specific GitHub files, Slack threads, or support conversations that informed it.
Auto-Merge for Documentation PRs: When enabled, Promptless automatically merges documentation PRs as soon as they’re created—complete end-to-end automation from code changes to merged documentation.
Get Started
Promptless is used by fast-growing startups and Fortune 500 enterprises to keep documentation current.
Ready to see how Promptless can help your team? Email us at hello@gopromptless.ai or book a call with our team.
